Frequently asked questions

Quick answers about features, usage & shipping, or contact our support team.

Product & application

Application, fit & effect – all the details about Hipora therapy at a glance.

Who is the Hipora hip belt suitable for? +

For everyone who suffers from chronic hip pain, sciatica complaints, piriformis tension, or morning stiffness. It is particularly effective for people who sit a lot, for older people, and for those who are looking for support after hip surgery.

How does the Hipora hip belt work? +

Hipora combines four proven therapy methods in a single wireless device:

  1. Heat therapy (45–65 °C) – expands the blood vessels, improves circulation, and releases deep-seated muscle tension.
  2. Vibration massage (up to 6,000 RPM) – contracts and relaxes the deep hip and gluteal muscles, promotes blood flow, and triggers the release of the body's own endorphins.
  3. Red light therapy (660 nm) – penetrates into the tissue, inhibits inflammatory processes, and supports the body's natural cell regeneration.
  4. Compression – stabilises the hip joint, reduces micro-movements, and creates the resting condition the body needs to recover.

These four therapies work simultaneously — just like in a physiotherapy practice, but comfortably at home.

How quickly will I notice an improvement? +

Many users already feel relaxation and relief after the first use. For sustained results, however, daily use over 2–4 weeks is recommended, as the body needs time to recover.

How long and how often should I wear it per day? +

The optimal duration is 15–20 minutes once a day. The device switches off automatically after the set time.

Does the belt fit all body sizes? +

The flexible neoprene strap is adjustable and fits waist circumferences of up to 130 cm (approx. 51 inches). It can be put on easily by yourself, no assistance needed.

Can I use the belt on both sides? +

Yes, the belt works on both hips. If you have complaints on both sides, simply switch sides after each use.

Can I also use it for sciatica, hip arthritis, or SI joint pain? +

Hipora was developed to help with exactly these conditions: sciatica, piriformis syndrome, hip arthritis, bursitis, SI joint complaints, chronic hip stiffness, and tension in the lower back. For specific medical diagnoses or after surgery, we recommend consulting your doctor briefly beforehand.

Can I also use the belt on my lower back or buttocks? +

Yes. The belt is primarily designed for the hip, but can also be flexibly positioned on the lower back and in the gluteal area, wherever the pain is located.

Does the device have any side effects? +

Red light therapy, heat, vibration, and compression are all considered non-invasive, safe treatment methods with no known side effects. The device works with the body's natural healing mechanism, not against it. For pacemakers, active implants, or open wounds in the area of use, please do not use without consulting a doctor first.

Payment

Overview of our accepted payment methods, checkout and discount codes.

What payment options are available? +

You can conveniently pay by credit card (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay.

Is my purchase secure? +

Yes. Our shop uses state-of-the-art SSL encryption and secure payment providers. Your data is never stored or shared at any point.

What should I do if my payment is declined? +

Please check your card details and billing address, or try a different payment method. If the problem persists, feel free to contact our support team, we will help you directly.

How do I redeem a discount code? +

In the checkout area you will find a field for discount codes. Enter your code there exactly as you received it, the discount will be deducted automatically.

Shipping & returns

Overview of delivery times, shipping costs and returns.

How long does it take for my order to arrive? +

Orders are processed within 1 business day. Delivery then takes 3–6 business days. After shipping, you will automatically receive an email with the tracking link.

Which countries does Hipora ship to? +

We currently ship to the United States, Canada, the United Kingdom, Australia, New Zealand, and the EU.

Can I track my shipment? +

Yes. As soon as your order has been shipped, you will receive a tracking link by email, which you can use to check the status of your delivery at any time.

How does the 60-day money-back guarantee work? +

You have 60 days to try the Hipora hip belt at your own pace. If you are not satisfied within this period, for whatever reason, simply write to us and we will refund the full purchase price. No questions, no fine print.